Please note that we may only be able to answer the most basic questions, and cannot offer intensive technical support.īefore contacting us, please gather all of your order details Please contact us before initiating a return. Most orders returned to us test fine! If you need assistance with your item, we may be able to help. Please double check that your order is defective or contains errors.
How to apply for an RMA (Return Merchandise Authorization) Due to extreme shipping costs and transit times, International orders are NOT covered by our GlobaleParts Guarantee. UNLESS customer chooses our Second Order process.ħ. In this case 15% restocking fee will be charged.
If a customer have purchased a wrong product or no longer need the product he can return the item with original packing as received. All returns must be repackaged as originally shipped including all accessories/manuals/software.ĥ. Packages MUST have an authorized, active RMA number to qualify, and must be shipped back to the specifically provided return shipping address or else package will not be considered.Ĥ. Customers must contact GlobaleParts for all return requests. Returns arriving within 30 days of purchase allow a customer to choose to receive a replacement order shipped at no charge, or a refund of the purchase price, less shipping and handling charges.ģ. (This is explained within the product details.)Ģ. The item must be covered by GlobaleParts. To achieve customer satisfaction, we employ a full time customer service department, provide rapid email and phone support, and offer a 30-Day NO-HASSLE Money-Back Guarantee! We follow the basic rules listed below when honoring our guarantee:ġ.
GlobaleParts is not liable of any damage done in installation of the product. Although all items shipped to customers are tested before shipping. This gives an edge to customer to examine the product and test it accordingly. GlobaleParts offers to its valued customer 30 days replacement and refund warranty on their products.
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